That way, when you send the text, people see your mobile number and if they want to text you back, they can text your mobile number. If you use Skype to send texts, you may decide to change your Skype ID from your name to your mobile phone number to skirt around the problem of not having two-way texting. With bulk SMS, not only can you send texts, but you can also receive texts back from your clients at no extra charge to you, making it an affordable and convenient way to communicate with your customer base. It’s also not a great way to provide customer service, since the client will have no direct way of contacting you with feedback or questions. For example, you couldn’t conduct a mobile poll or include a call to action request in your text. This limits the type of communication you can have with your client list. You can send a text but you can’t receive one back within Skype. Perhaps the biggest disadvantage of Skype SMS is that it doesn’t allow two-way texting. Here are just some ways that bulk SMS providers have an edge over Skype: 1. Unsurprisingly then, the extent of these services can be quite limited.īusinesses or individuals who need to send large numbers of text messages will find that Skype’s services can’t compete with the majority of bulk SMS services whose business is all about making mass texting convenient and affordable. However, phone calls and text messaging are not Skype’s main function rather, they are additional features. Skype is a reliable and familiar brand and that familiarity draws people to use its other services, such as phone calls to landlines/mobiles and SMS messaging.
In fact, 300 million people worldwide use it for its free video, voice or chat services. Skype was launched in 2003 and now everyone’s heard of it.
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